1. Introduction Welcome to Vivaldi Color Lab ("we," "us," "our"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and in compliance with applicable data protection laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our application. By using Vivaldi Color Lab, you consent to the practices described in this Privacy Policy.
2. Information We Collect We collect the following types of information:
2.1. Information Provided by You
- Google Login Information: When you log in using Google, we collect your name, email address, and profile photo to create and manage your user account in our database.
- Apple Login Information: When you log in using Apple, we collect your email address to create and manage your user account in our database.
- Application Data: If you are logged in, we store application-specific data, such as your custom palettes and selected season, in our database for a personalized experience.
2.2. Information Collected Automatically
- Advertising Cookies: We use cookies to deliver targeted advertisements through Google AdSense. For more information on how Google AdSense uses cookies, please refer to Google's Privacy & Terms.
- Google Analytics: We use Google Analytics to understand how visitors engage with our application. Google Analytics may collect information such as your device type, browser, and language. If you don't want Google Analytics to be used in your browser, you can install the Google Analytics Opt-Out Browser Add-On, provided by Google.
2.3. Photo Processing
- Virtual Draping: When you upload a photo for virtual draping, your photo is only stored on your local device. However, it may be temporarily transmitted to our servers in order to process your AI Stylist results, and will be promptly deleted once processing is complete. - AI Color Analysis: When you upload a photo for AI Color Analysis, it will be transmitted to our servers to process your season results. The photo will be promptly deleted once processing is complete. If you choose to generate the full color analysis report, your photo will be securely stored in our database to save the report to your account.
2.4. Payments
- Stripe: If you make payments through our web application, we may collect and process payment information through Stripe. Please refer to Stripe's privacy policy for details on how they process payments data. - Google Play Store Billing: If you make payments through the Google Play Store, we may collect and process payment information through Google. Please refer to the Google Play Terms of Service for details on how they process payments data. - Apple App Store Billing: If you make payments through the Apple App Store, we may collect and process payment information through Apple. Please refer to the Apple App Store Privacy Policy for details on how they process payments data.
3. How We Use Your Information We use the information we collect for the following purposes:
- To provide you with access to our application and its features.
- To personalize your experience within the application, including displaying your season and recommended products.
- Delivering personalized advertisements based on your interests.
- To communicate with you, respond to your inquiries, and provide customer support.
- To improve and enhance our application, including analyzing user behavior and preferences.
- To comply with legal obligations and protect our rights and the rights of our users.
4. Sharing Your Information Your data will not be shared, sold, or disclosed to third parties except under the following circumstances:
- Legal and Regulatory Requirements: We may disclose your information to law enforcement agencies, regulatory authorities, or as required by applicable law, in response to a legal request, or to protect our rights, privacy, safety, or property.
- Corporate Transactions: Your information may be shared with third parties in connection with a merger, acquisition, or sale of all or a portion of our assets.
5. Data Security We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system can be guaranteed as 100% secure.
6. Account Deletion To delete your account, navigate to the "Settings" menu within the app and select the "Delete account" option. Please note that deleting your account will result in the loss of all data associated with your account, including custom preferences and saved information, and cannot be recovered after the deletion process is complete. If you encounter any issues or need further assistance with deleting your account, please contact us at contact@vivaldicolor.com.
7. Changes to this Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will notify you of any significant changes by posting a revised Privacy Policy on this page. We encourage you to review this Privacy Policy periodically.
8. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@vivaldicolor.com.
